Trusted by Healthcare Professionals

Streamline Resident
Grievance Management

A comprehensive platform for skilled nursing facilities to log, track, and resolve resident grievances with AI-powered compliance review and real-time reporting.

100%
DOH Compliant
24/7
Real-Time Tracking
AI
Powered Reviews
1-Click
Report Generation

Everything You Need

Manage grievances efficiently with our comprehensive suite of tools designed for healthcare compliance.

Real-Time Grievance Tracking

Monitor all grievances across your facility with live status updates. Instantly identify aging complaints and compliance risks before survey exposure.

  • Live dashboard with status indicators
  • Days-open tracking for each case
  • Smart filtering and search
  • Department referral tracking
AI Compliance Review

Our AI automatically reviews every resolution against CMS and DOH regulations, ensuring your documentation meets all compliance standards.

  • Automatic regulatory compliance check
  • AI-powered resolution suggestions
  • One-click response rewording
  • Compliance issue flagging
Smart Alert System

Automatic detection of abuse/neglect keywords triggers critical alerts with email notifications.

  • Missing property detection
  • Auto documentation prompts
  • Email notifications
Soft Files System

Track informal complaints separately and escalate to formal grievances when needed.

  • Informal complaint logging
  • Easy escalation workflow
  • Complete audit trail
One-Click Reporting

Generate survey-ready documentation instantly with our comprehensive reporting tools.

  • Grievance log generation
  • Monthly summary reports
  • Batch print capabilities

Be Ready for Every DOH Inspection

Comprehensive tools to prepare your facility for state surveys with confidence.

Nursing

Medication management, wound care, infection control checklists and documentation readiness.

Social Services

Care plans, resident rights, discharge planning, and grievance documentation review.

Mock Survey Audits

Run full mock audits with AI-powered readiness scoring and deficiency tracking.

Rehab & Recreation

Therapy documentation, activity programs, and quality of life compliance checks.

Ready to Transform Your Grievance Management?

Join facilities across the network using CoreResolve to stay compliant, responsive, and survey-ready.

Log In Now